Returns & Exchanges
At Dollar Shave Club, we stand by our products with a 30-day money-back guarantee if you are not completely satisfied with your grooming experience. Whether it is a razor that didn't fit or a shave cream that wasn't for you, we are here to make it right.
Contact Member Services
Reach out to our support team via our help center or email within 30 days of your purchase to initiate a return request.
Receive Return Authorization
Once your request is approved, we will provide you with a return authorization number and a prepaid shipping label for your convenience.
Pack and Ship
Securely package the items you wish to return and drop them off at any authorized carrier location using the provided label.
Processing and Refund
After we receive your package, please allow 5-10 business days for your refund to be processed back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing